Contact

Any complaints about the hotel or facilities must be raised directly with the hotel management during your stay. However, issues which could not be resolved must be notified to GalaHotels.com in writing or by email as soon as possible. We will abide by the following time-scales:

(1) an acknowledgement sent within three working days
(2) a progress update within 14 working days
(3) a substantive reply and conclusion within 28 working days

GalaHotels.com is a brand and wholly owned subsidiary of LEONAR-DO REZERVASYON VE TURIZM SANAYI LTD.STI

Business Hours :
Monday – Saturday: 7.00 am to 6.00 pm - CET+2 (Central European Time)
Closed on Sundays

Head Office :
Gulbahar Mh. Harmanyolu Ust Sk.
Meric Plaza No:10/5
Mecidiyekoy Istanbul - TR 34394
Phone :
+90 212 706 0 999
Fax :
+90 212 356 2 484

Email :

info@galahotels.com